Skip to main content
This page is the resolution target of the RFC 9457 type URI on every connector_not_syncable problem body: https://docs.get-exo.com/errors/connector_not_syncable. HTTP status: 409 Conflict.

Why it happens

Only an active installation is a live connection. A connector reported as suspended or disconnected cannot pull, and Exo refuses rather than queueing work that would fail later.

How to fix it

  • Read status from GET /v1/connectors. A suspended installation usually needs reauthorising on the provider side.
  • Reconnect with POST /v1/connectors/github if it is disconnected.